2018 saw the full implementation of new accounting and laboratory information management systems (LIMS). These efforts streamlined sample tracking and customer response times while providing us real-time information regarding project and laboratory status. These efforts will continue in 2019 as newer features of our LIMS system are evaluated and implemented to automate and streamline in-house processes. We are looking forward to further enhancing our customer service and laboratory operations in order to meet and surpass the needs of our growing testing community.